Vacasa Reviews
Vacasa Customer Reviews (5)
- Most recent
- Oldest
Verified Buyer
Verified BuyerVerified BuyerVerified BuyerVerified BuyerVacasa Customer’s Q&A
Vacasa Features and Benefits
Vacasa is a full-service vacation rental management company that offers a variety of features and benefits:
-
Full-Service Vacation Rental Management: Vacasa provides comprehensive services for vacation rental owners, including marketing, guest service, home care, and more.
-
Dynamic Pricing Technology: Vacasa uses advanced technology to optimize rental prices, helping homeowners maximize their income.
-
Effective Marketing: Vacasa creates eye-catching listings for each property and markets them to millions of potential guests using exclusive tools.
-
24/7 Guest Support: Vacasa's Customer Experience team is available around the clock to handle guest inquiries and issues.
-
Dedicated Local Teams: Vacasa has local teams in every market to take care of the homes, ensuring they are safe, stocked, and sparkling clean.
-
Long-Term Rental Management: Vacasa's Extended Stay Program allows homeowners to tap into the lucrative long-term rental market, boosting occupancy rates and maximizing the return on their investment property.
-
Worry-Free Cancellation Policy: Vacasa offers a full refund for cancellations made within 24 hours of booking, providing peace of mind for guests.
These features and benefits make Vacasa a trusted partner for vacation rental owners and a convenient platform for guests looking for unique getaways. For more detailed information, consider visiting the official Vacasa website.
Vacasa Pricing
Vacasa is a vacation rental management company that offers a variety of services. The company provides professional home care, 24/7 guest service, marketing, demand-driven rates, and more.
The pricing structure of Vacasa is tailored for each unique vacation rental property. The management fees are not the same across different markets and property types. The fees depend on the market, property, and owners’ desired features and management needs.
Online reviews reveal that property owners pay a fee ranging between 25% and 35% of monthly gross revenue. However, in some cases, the fees can exceed 40%.
Vacasa offers a worry-free cancellation policy where you can get a full refund if you cancel within 24 hours of booking. However, exceptions apply.
The company also offers long-term vacation rentals that span from coast to coast and offer extended stays all year long.
Please note that the best way to find out the exact fees for your property is to contact Vacasa directly.
Payment Method
Vacasa.com offers several payment methods for the convenience of its users.
One can choose to pay for their bookings using credit cards. The platform also offers a payment plan option through a partnership with Affirm. This allows users to split the cost of their vacation into monthly payments, with no hidden fees. It's quick and easy to see if you're eligible (and your credit score won’t be affected). Then, pay over 3, 6, 12, or 18 months—even after the date of your trip.
For homeowners, Vacasa pays on a monthly basis. From the Vacasa owner account, one can view statements from the previous month’s bookings and track the home’s performance in real-time. Homeowners can also choose how to be paid, either by direct deposit or by check.
In addition, Vacasa has partnerships with Wyndham Rewards and Marriott Bonvoy®. If you're a Wyndham Rewards member, you can use your points to stay at any Vacasa vacation rental. Marriott Bonvoy® members can book through Homes & Villas by Bonvoy®—an expertly curated, premium and luxury vacation rental platform—to earn and redeem points on Vacasa stays.
Remember, the payment methods may vary depending on the location and the specific terms of the property. Always check the payment details before making a reservation.
Vacasa FAQs
Vacasa Alternatives
Here are some alternatives to Vacasa.com:
- Awning: A full-service vacation rental property management company that manages all types and sizes of Airbnb rental properties in all US markets.
- RedAwning: Known for half-service management.
- Avantstay: Specializes in Luxury Airbnb's.
- Casago: Ideal for Mixed Short and Long-term Portfolios.
- Guesty: Focuses on hospitality business operations through its all-in-one platform.
- Rabbu: A property management platform that enables users to optimize short-term rentals.
- Summer: Makes vacation home ownership more accessible, operating in the real estate and property management sectors.
- Lyric: Transforms residential properties into hotel-like properties for business travelers.
- Roofstock: Focuses on the real estate investment sector, specifically in the single-family rental domain.
- Sonder: Offers innovative, tech-powered services in the hospitality industry.
Each of these platforms offers unique features and services, so it's worth exploring each one to see which best fits your needs.
How To Open A Vacasa Account?
To open an account on Vacasa.com, follow these steps:
- Visit the Vacasa website.
- Look for the "Sign Up" or "Register" option, usually located at the top right corner of the homepage.
- Click on it and you will be redirected to a registration page.
- Fill in the required details such as your name, email address, and password.
- You may also be asked to verify your email address by clicking on a link sent to your email.
- Once you've completed these steps, your account should be set up and ready to use.
Remember, once you have an account, you can manage your bookings, request maintenance, and even reserve your own vacations. It's a handy tool for both homeowners and renters. Enjoy your experience with Vacasa!
Vacasa Return Policy?
The return policy of Vacasa.com is as follows:
Guests may cancel within the first 24 hours of booking the reservation with a full refund. Rental payments, less a 5 percent processing fee, are refundable up until 30 days prior to the reservation. However, the booking fee and any taxes will not be refunded.
Please note that this policy is in place to protect the homeowners renting their properties. It is communicated to all renters in a variety of ways, including the terms and conditions, a confirmation email, and in the rental policy.
If a reservation is cancelled within 30 days of the check-in date and the guest has not purchased the optional Trip Protection plan, or the reason for cancellation does not fall within the trip protection guidelines, a refund cannot be offered.
It's important to understand these terms before making a reservation. If there is any uncertainty, consider purchasing the optional Trip Protection plan for added peace of mind.
Hope this helps! If there are any other questions, feel free to ask.
Explore Similar Stores
See All Stores
